LAFACE
CONTACT US

HAVE A QUESTION?

CALL DIRECT:

415.654.8300

OR EMAIL US AT:

info@lafaceskincare.com

Feel free to call our customer service line Monday through Friday, from 9 am to 6 pm PST. Our staff can answer all your skincare questions and what to use with your skin type or concerns.

Have you checked out our FAQ section? You might find the answer to your question is there. However, if you did no find what you were looking for, please let us know by filling out the contact form below.

CONTACT US

ORDERS

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

PRIVACY NOTICE

This privacy notice discloses the privacy practices for Lafacelab.com. This privacy notice applies solely to information collected by this website.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 415-589-7450 or via email.

INFORMATION COLLECTION, USE, AND SHARING

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

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