FREQUENTLY ASKED
QUESTIONS

WHAT ARE YOUR KEY INGREDIENTS?

MAIN ACTIVE INGREDIENTS


Plant apple stem cells (Malus domestica)
Vitis Venifera
Niacinamide
Peptides
– Palmitoyl Oligopeptide
– Tetrapeptide-7
Hydrolized Collagen
– Vitamins A, E
Japanese, time-released, stabilized Vitamin C
Red Algae
Copper Gluconate
Essential fatty acids
Phytosterols
Aloe
Argan Oil

WHAT IS YOUR RETURN POLICY?


Return any of our products – no questions asked – within 15-days of purchase for a full refund. If packaging is damaged during shipping, we will gladly exchange.

DO YOU SHIP OVERSEAS AND/OR TO PO BOXES?


Yes, we will ship your packages anywhere that routinely accepts deliveries.

HOW CAN I CONTACT CUSTOMER SERVICE?


Our friendly and knowledgeable customer service team is available 8 AM – 7 PM (PST) by calling us directly at (415) 654-8300 or via email: info@lafacelab.com.

ARE YOUR PRODUCTS GLUTEN FREE?

Yes, our products are gluten free. Our Anti-inflammatory and anti-oxidative ingredients are encapsulated to enhance penetration for maximum effectiveness so your skin can reach it’s fullest, most youthful potential. We are committed to offering the most revolutionary, sophisticated and cutting edge, organic and natural skincare products to our clients. When we claim to use only the best raw ingredients available we mean it. Our team of scientists have strict criteria regarding the quality of each and every product we create. Using only the most superior raw ingredients to make our formulations with the best scientists, puts LAFACE in a league of its own. All LAFACE products are formulated, bottled, packaged and shipped from our own laboratory in small batches to ensure quality at every level.

CAN I SPEAK WITH SOMEONE REGARDING WHAT PRODUCTS I SHOULD USE FOR MY SKIN TYPE?

Absolutely! You can reach a member of ur friendly and knowledgeable customer service team 8 AM – 7 PM (PST) by calling us directly at (415) 654-8300 or via email: info@lafacelab.com.

ARE YOUR PRODUCTS TESTED ON ANIMALS?

No. LAFACE products are cruelty-free and we never use animal testing. Our products are free of sodium lauryl, sulfoacetate propylene, glycerol phthalate, animal-based ingredients, and harsh chemicals.

DO YOU HAVE PROFESSIONAL PRODUCTS?

Yes, we do. If you would like more information about our professional line of products, please contact us from 8 AM – 7 PM (PST) by calling us directly at (415) 654-8300 or via email: info@lafacelab.com.